Privacy policy

Privacy Policy

Last updated: February 22, 2026

Extrudable Labs ("Extrudable Labs," "we," "us," or "our") operates extrudablelabs.com (the "Site") and related services, content, features, products, and tools (collectively, the "Services") to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide and operate the Services.

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase through our Services, or when you otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. It does not include information that has been de-identified or anonymized so that it can no longer reasonably be linked to a person.

Depending on how you interact with our Services, where you live, and as permitted by applicable law, we may collect or process the following categories of personal information (including inferences derived from that information):

  • Contact Information
    Such as your name, billing address, shipping address, phone number, and email address.

  • Payment and Financial Information
    Such as payment card details, transaction confirmations, payment method, and other payment-related information. (Payment processing is typically handled by secure third-party payment processors, including Shopify’s payment infrastructure.)

  • Account Information
    Such as your username, password, account preferences, and settings (if you create an account).

  • Transaction Information
    Such as the products you view, add to cart, save, purchase, return, exchange, or cancel, and your order history.

  • Communications
    Information you provide when you contact us for support, send us messages, or otherwise communicate with us.

  • Device and Technical Information
    Such as your IP address, browser type, device identifiers, network connection information, and similar technical data.

  • Usage Information
    Information about how you interact with our Services, including browsing behavior, pages visited, and interactions with our Site.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you
    For example, when you place an order, create an account, fill out a form, contact us, or otherwise provide information to us.

  • Automatically through the Services
    For example, through cookies, pixels, and similar technologies when you visit or use our Site.

  • From service providers
    For example, vendors who help us operate the Site, process payments, fulfill orders, provide analytics, or support customer service.

  • From partners or third parties
    For example, marketing, advertising, or platform partners where permitted by law.

How We Use Your Personal Information

We use personal information for the following business and commercial purposes, depending on how you interact with us:

1) To Provide, Personalize, and Improve Our Services

We use your information to:

  • process and fulfill orders;

  • arrange shipping and delivery;

  • process returns, refunds, and exchanges;

  • manage your account (if applicable);

  • remember your preferences;

  • provide product recommendations;

  • improve the functionality and performance of our Site; and

  • deliver a more personalized shopping experience.

2) Marketing and Advertising

We may use your information to:

  • send promotional emails, texts, or other marketing communications (where permitted by law);

  • show ads related to our products on our Site or on third-party platforms; and

  • measure the effectiveness of our marketing campaigns.

You can opt out of marketing communications at any time (see Your Rights and Choices below).

3) Security and Fraud Prevention

We use personal information to:

  • help secure our Services;

  • verify accounts and transactions;

  • detect, prevent, and investigate suspected fraud, abuse, or other harmful activity; and

  • protect our business, customers, and the public.

If you create an account, you are responsible for keeping your login credentials confidential.

4) Customer Support and Communications

We use your information to:

  • respond to inquiries;

  • provide customer support;

  • send order confirmations, shipping updates, and service-related messages; and

  • maintain our relationship with you.

5) Legal and Compliance Purposes

We may use your information to:

  • comply with applicable laws and regulations;

  • respond to lawful requests, subpoenas, or legal process;

  • enforce our terms, policies, and agreements; and

  • establish, exercise, or defend legal claims.

How We Disclose Personal Information

We may disclose personal information in the following circumstances, subject to this Privacy Policy and applicable law:

  • With Shopify and service providers
    Including providers that support website hosting, payment processing, analytics, fraud prevention, customer support, shipping, fulfillment, and cloud storage.

  • With marketing and advertising partners
    To help market our products and show ads that may be relevant to you, subject to your rights and choices under applicable law.

  • At your direction or with your consent
    For example, if you choose to use social media features, third-party integrations, or otherwise instruct us to share information.

  • With affiliates or within our corporate group
    If applicable, for internal business operations.

  • In connection with a business transaction or legal process
    Such as a merger, acquisition, financing, bankruptcy, or sale of assets, or when required to comply with law, enforce our terms, or protect rights, property, or safety.

Our Relationship with Shopify

Extrudable Labs uses Shopify to power and host the Services. As a result, Shopify may collect and process personal information related to your access to and use of our Site in order to provide and improve its services.

Information you submit through our Services may be transmitted to and shared with Shopify and certain third parties (which may be located outside your country) as necessary to operate and improve the Services.

We may also use certain Shopify features that help us improve our store and customer experience. In some cases, Shopify may act as an independent controller of certain personal information it processes for these purposes and is responsible for responding to requests related to that processing.

To learn more, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies and Similar Technologies

We and our partners may use cookies, pixels, tags, and similar technologies to operate our Site, remember your preferences, analyze traffic, and support marketing and advertising.

Depending on where you live, you may have the right to manage cookie preferences or opt out of certain tracking technologies. Your browser settings may also allow you to block or delete cookies, though doing so may affect